Privacy Policy
How we collect, use, and protect your personal information.
Last updated:
1. Introduction
CMX Co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
We operate in Australia (CMX Co PTY LTD) and Malaysia (CMX Co Sdn. Bhd.) and comply with applicable privacy laws in both jurisdictions, including the Australian Privacy Act 1988 and Malaysia's Personal Data Protection Act 2010.
2. Information We Collect
Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, company name, and job title
- Business Information: Company size, industry, staffing requirements, and project details
- Communication Data: Records of correspondence and inquiries you send to us
- Technical Data: IP address, browser type, device information, and website usage data
How We Collect Information
We collect information through:
- Contact forms and inquiry submissions on our website
- Email and phone communications
- Meetings and consultations
- Cookies and similar tracking technologies
- Third-party services (such as analytics providers)
3. How We Use Your Information
We use your personal information to:
- Respond to your inquiries and provide customer support
- Deliver our offshore staffing services
- Send you relevant information about our services
- Improve our website and services
- Comply with legal obligations
- Protect against fraudulent or illegal activity
4. Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who assist us in operating our business (e.g., CRM systems, email services, analytics)
- Business Partners: When necessary to provide our staffing services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with any merger, acquisition, or sale of assets
5. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your information
- Withdrawal of Consent: Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details below.
8. Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience and analyse website traffic. You can control cookies through your browser settings. Please note that disabling cookies may affect website functionality.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.
10. International Data Transfers
As we operate in both Australia and Malaysia, your information may be transferred between these countries. We ensure appropriate safeguards are in place to protect your information during such transfers.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new "Last updated" date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us: